Customer Service Exceeding Expectations to Win & Keep Customers
- What
- Customer Service Exceeding Expectations to Win & Keep Customers
- When
- 9/22/2022, 11:00 AM – 1:30 PM
- Where
- ICTC-Muskogee campus 2403 N. 41st Street East Muskogee, OK 74403
Every customer expects a level of customer service - smile, be greeted, questions answered, parting Thank You. But to win and keep customers, you need to exceed those basic expectations. In this session, we present the 10 principles of exceeding expectations.
Your Investment: $20
Register at www.reiwbc.org
Presenter: Stephen Koranda, CDME, CTE
For more information, contact REI WBC at 800.658.2823